Return or exchange an item
Exchange or return your item in a few minutes, from home.
Strength or model exchanges are only available for MARCA UNIC reeds, even opened, within 10 days of delivery (one exchange per order).
Other MARCA reeds can be returned new, in their sealed packaging.
Other MARCA reeds can be returned new, in their sealed packaging.
- Find your order
- Choose the items and the exchange
- Send the parcel back
Bought on this website
Enter your order number and the e-mail address used for the purchase.
Bought in a shop or from a reseller
Exchange possible with your proof of purchase, up to 7 days after purchase.
Request an exchange →